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Remote working during Covid - 19

We are continuing to support our clients through remote working, now more than ever digital services need to be performing effectively and efficiently – through our national and international work we are well practiced with these ways of working – please contact us for advice and to discuss your needs
Activities include:
* Remote research: interviews, remote moderated testing (desktop & mobile), diary studies, mobile ethnography, surveys
* Designs and prototypes constructed specifically for remote research
* Expert evaluations of usability, persuasion, UX, accessibility
* Design sprints and workshops – running remotely using Zoom and other technologies
* Training delivered via webinar
* Remote participants for research delivered via our specialist recruitment service and large national database of volunteers

Design & consultancy services

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Helping you deliver high performance customer experiences through evidence-driven design

Looking for UX Training? Or the CPUX qualification?

View our training courses
We specialise in incorporating evidence-based decision making into our design process, reducing uncertainty and leading to high performance products

Evidence-driven design is about using research & testing to remove uncertainty and guide better design decisions

But evidence is more than just research findings and data, it’s the actionable insights and practical recommendations that come from appropriate, contextually relevant research

Our real value comes from our expertise in creating and applying insight to solve your specific design challenges

Expert researchers who understand design

Expert designers who understand and act on evidence

Do you need full end-to-end design? objective evidence? empowerment of your teams? We work in close partnership to support you - as your:

Experience design & strategy partner

Working with you to conceive and deliver the next generation of product & service experiences

End-to-end through strategy, design, and implementation – with evidence stitched in throughout

Evidence partner

Working alongside your internal teams and partners to provide an un-biased, objective evidence base for decision making

Customer research, user/UX testing, expert usability reviews, persuasion reviews and more

Enablement partner

Working alongside your internal teams to embed the skills, resources and culture to practice evidence-driven experience & service design

Assessing capability, planning strategy, developing processes & toolkits, training, mentoring, team building and more

Need just lab hire? Participant recruitment? Lab build?

Visit Bunnyfoot Studios (our separate site)

What our clients say about us

Bunnyfoot draw on their in-depth knowledge of customers and our sector to challenge us with better solutions. Their style mirrors our own – can do, delivery focused and not a Frappuccino in sight!

Involving customers in the design of our site has ensured we meet their exacting requirements. Performing in-depth international testing helped us deliver experiences tailored to some of the key markets we operate in.

Client logo easyJet

James Millet

Head of digital, easyJet

Client logo Boden

Paul Knutton

e-commerce Manager, Boden

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We have taken huge value and learnt loads. Bunnyfoot were not just making things look pretty, you really understand how people interact and gave clear evidence. You have techniques with teeth…you cannot ignore it, you make things work.

Bunnyfoot saved us time and money, but most importantly, ensured our solution is loved by users (we don’t ever use mandates) and is a “no-brainer” for the key decision makers within our customers. This isn’t just because of the look and feel, it is mostly because of the way Bunnyfoot helped us to understand the real needs of our users.

Client logo FCA

Arlene McDermott

Programme Manager, FCA

Steve Rayner

Group Service Innovation Director, Computacenter

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Clients & Case Studies
Bunnyfoot is a top 100 UK independent agency, as rated by The Drum in 2019
Bunnyfoot is a top 100 UK independent agency, as rated by The Drum in 2018
Bunnyfoot is a UX UK award winner (2018)
Bunnyfoot is a Sunday Times Tech Track 100 company
Bunnyfoot is a Sunday Times Tech Track 100 company (2019)
Bunnyfoot is a Wirehive winner (2018 & 2019)

Read enough? Get in touch

Contact Paul Wallis to discuss your needs

Contact us
If you want to discuss a project or partnering with Bunnyfoot for your experience design needs, contact Paul Wallis

LONDON

4th Floor
54 St John’s Square
Farringdon
London
EC1V 4JL

Tel: 0207 608 1670

SHEFFIELD

The Old Chapel
8 Mortimer Street
Sheffield
South Yorkshire
S1 4SF

Tel: 0114 478 2950

OXFORD

Boston House
134 Downsview Rd
Wantage
Oxfordshire
OX12 9FF

Tel: 01235 606 140

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