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Remote working during Covid - 19
We are continuing to support our clients through remote working, now more than ever digital services need to be performing effectively and efficiently – through our national and international work we are well practiced with these ways of working – please contact us for advice and to discuss your needsActivities include:
* Remote research: interviews, remote moderated testing (desktop & mobile), diary studies, mobile ethnography, surveys
* Designs and prototypes constructed specifically for remote research
* Expert evaluations of usability, persuasion, UX, accessibility
* Design sprints and workshops – running remotely using Zoom and other technologies
* Training delivered via webinar
* Remote participants for research delivered via our specialist recruitment service and large national database of volunteers
Design & consultancy services
Helping you deliver high performance customer experiences through evidence-driven design
Looking for UX Training? Or the CPUX qualification?
Evidence-driven design is about using research & testing to remove uncertainty and guide better design decisions
But evidence is more than just research findings and data, it’s the actionable insights and practical recommendations that come from appropriate, contextually relevant research
Our real value comes from our expertise in creating and applying insight to solve your specific design challenges
Expert researchers who understand design
Expert designers who understand and act on evidence
Do you need full end-to-end design? objective evidence? empowerment of your teams? We work in close partnership to support you - as your:
Experience design & strategy partner
Working with you to conceive and deliver the next generation of product & service experiences
End-to-end through strategy, design, and implementation – with evidence stitched in throughout
Evidence partner
Working alongside your internal teams and partners to provide an un-biased, objective evidence base for decision making
Customer research, user/UX testing, expert usability reviews, persuasion reviews and more
Enablement partner
Working alongside your internal teams to embed the skills, resources and culture to practice evidence-driven experience & service design
Assessing capability, planning strategy, developing processes & toolkits, training, mentoring, team building and more
Need just lab hire? Participant recruitment? Lab build?
What our clients say about us
Bunnyfoot draw on their in-depth knowledge of customers and our sector to challenge us with better solutions. Their style mirrors our own – can do, delivery focused and not a Frappuccino in sight!
Involving customers in the design of our site has ensured we meet their exacting requirements. Performing in-depth international testing helped us deliver experiences tailored to some of the key markets we operate in.
James Millet
Head of digital, easyJet
Paul Knutton
e-commerce Manager, Boden
We have taken huge value and learnt loads. Bunnyfoot were not just making things look pretty, you really understand how people interact and gave clear evidence. You have techniques with teeth…you cannot ignore it, you make things work.
Bunnyfoot saved us time and money, but most importantly, ensured our solution is loved by users (we don’t ever use mandates) and is a “no-brainer” for the key decision makers within our customers. This isn’t just because of the look and feel, it is mostly because of the way Bunnyfoot helped us to understand the real needs of our users.
Arlene McDermott
Programme Manager, FCA
Steve Rayner
Group Service Innovation Director, Computacenter
