We help you create positive & profitable customer experiences
Since 1999 the UK’s leading UX consultancy. We are psychologists, researchers, interaction designers, usability & customer experience specialists. We cover web, software, mobile, print, service design and more
The framework that underpins our approach to designing persuasive customer experiences for online and offline channels.
A full set of services to take you from initial concept through to launch via customer research, modeling, information architecture, interaction design and prototyping, with integrated customer testing at each stage.
The sharpest tool for assessing and improving the performance of your site, product, or service.
We test real people performing real tasks – observing what they actually do: real actions, real evidence, not just opinions!
Based on the evidence we make concrete recommendations for improvement.
Our UX experts help you define and set your UX and design strategy, identify and solve your problems, ease your design decisions. This can take multiple forms – we will design the best approach for you
We also offer a range of UX training courses; including usability testing, persuasion design, prototyping with Axure, designing for the human brain, beyond usability...
Bunnyfoot draw on their indepth knowledge of customers and our sector to challenge us with better solutions. Their style mirrors our own – can do, delivery focused and not a Frappuccino in sight!
James Millet, Head of Digital
38.5%
38.5% increase in conversions from the online booking process
59%
59% faster checkout (remote testing), over 100 actionable improvements, international user testing of their offline catalogue, newsletters, website and mobile experience
37%
37% increase in conversion on the landing page and 15% increase in conversion rate on donation form
Just wanted to say a quick thank you for the subtitle research. It was really coherent, has generated a lot of interest and provided teams with the start of some solid research from which to start incrementally improving how we deliver subtitles within the Standard Media Player.
Henny Swan, Senior Accessibility Specialist
Cathy is a knowledgeable experienced consultant. With extensive experience in a variety of user centred design practices including user testing (moderated and remote), depth interviews, expert evaluations, mental models, personas and surveys. She also delivers our User Testing course to teams, teaching them about the basics of usability and tips for successful moderation sessions.
More about Cathy
Contact Caroline Bentley to discuss your needs:
0207 608 1670 more@bunnyfoot.com
Or come visit us, we have offices in Oxford, Sheffield and London.
