<img class="dark_logo mobile_logo lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201%201'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2020/03/Bunnyfoot-logo@2x_mobilescale.png alt=Bunnyfoot title=Bunnyfoot>

Remote working during Covid - 19

We are continuing to support our clients through remote working, now more than ever digital services need to be performing effectively and efficiently – through our national and international work we are well practiced with these ways of working – please contact us for advice and to discuss your needs
Activities include:
* Remote research: interviews, remote moderated testing (desktop & mobile), diary studies, mobile ethnography, surveys
* Designs and prototypes constructed specifically for remote reserach
* Expert evaluations of usability, persuasion, UX, accessibility
* Design sprints and workshops – running remotely using Zoom and other technologies
* Training delivered via webinar
* Remote participants for research delivered via our specialist recruitment service and large national database of volunteers

Evidence-driven design

——

An Experience & Service Design consultancy of expert researchers who understand design & expert designers who understand how to use evidence.

We use research & user testing to drive design decisions, and create high performing products & services. We can enable you to do this too

Our Services Our Clients

We incorporate evidence based research into all stages of our design process

Evidence-driven design

We are an Experience & Service Design Consultancy comprised of expert researchers who understand design & expert designers who understand how to use evidence.

We use research & user testing to drive design decisions, and create high performing products & services. We can enable you to do this too.

Our Services Our Clients

We work with brands & businesses like yours to create positive & profitable customer experiences

Experience design & strategy partner

Working with you to conceive and deliver the next generation of product & service experiences

End-to-end through strategy, design, and implementation – with evidence stitched in throughout

Evidence partner

Working alongside your internal teams and partners to provide an un-biased, objective evidence base for decision making

Customer research, user/UX testing, expert usability reviews, persuasion reviews and more

Enablement partner

Working alongside your internal teams to embed the skills, resources and culture to practice evidence-driven experience & service design

Assessing capability, planning strategy, developing processes & toolkits, training, mentoring, team building and more

More about our services

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

2020-04-14

Case Study Virgin Holidays, 140% increase in conversions and KPI targets hit for the first time

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

2019-09-27

Case Study Human Fertilisation & Embryology Authority, 2x site visits reduced support calls and more

HFEA: UX Redesign with Bunnyfoot

healthcare

HFEA: UX Redesign with Bunnyfoot

healthcare

HFEA: UX Redesign with Bunnyfoot

healthcare

HFEA: UX Redesign with Bunnyfoot

2019-09-27

Case Study Boden, 6x fewer abandonments and a 59% quicker checkout

Boden: International UX Research & Design

e-commerce

Boden: International UX Research & Design

e-commerce

Boden: International UX Research & Design

e-commerce

Boden: International UX Research & Design

2019-09-24

Case Study Marie Curie, 75% more returning users and a 20% increase in traffic

Marie Curie: Agile UX Research and Design

charity healthcare

Marie Curie: Agile UX Research and Design

charity healthcare

Marie Curie: Agile UX Research and Design

charity healthcare

Marie Curie: Agile UX Research and Design

2019-09-24

<img width=768 height=768 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20768%20768'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-768x768.jpg class="attachment-portfolio_squared size-portfolio_squared wp-post-image lazy" alt data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-768x768.jpg 768w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-300x300.jpg 300w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-150x150.jpg 150w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-570x570.jpg 570w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-266x266.jpg 266w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x.jpg 640w" data-sizes="(max-width: 768px) 100vw, 768px">

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

2020-04-14

Case Study Virgin Holidays, 140% increase in conversions and KPI targets hit for the first time

<img width=768 height=768 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20768%20768'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-768x768.png class="attachment-portfolio_squared size-portfolio_squared wp-post-image lazy" alt="Case Study Virgin Holidays, 140% increase in conversions and KPI targets hit for the first time" data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-768x768.png 768w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-300x300.png 300w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-150x150.png 150w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-570x570.png 570w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-266x266.png 266w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x.png 640w" data-sizes="(max-width: 768px) 100vw, 768px">

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

2019-09-27

Case Study Kaleidoscope, Actionable results and qualitative feedback for a unique retailer

<img width=768 height=768 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20768%20768'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-768x768.png class="attachment-portfolio_squared size-portfolio_squared wp-post-image lazy" alt="Case Study Kaleidoscope, Actionable results and qualitative feedback for a unique retailer" data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-768x768.png 768w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-300x300.png 300w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-150x150.png 150w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-570x570.png 570w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-266x266.png 266w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x.png 640w" data-sizes="(max-width: 768px) 100vw, 768px">

Kaleidoscope: e-Commerce UX Research

e-commerce

Kaleidoscope: e-Commerce UX Research

e-commerce

Kaleidoscope: e-Commerce UX Research

e-commerce

Kaleidoscope: e-Commerce UX Research

2019-09-27

Case Study Hotels.com, global eyetracking for a localised worldwide experience

Hotels.com: Eye Tracking Insight

travel & tourism

Hotels.com: Eye Tracking Insight

travel & tourism

Hotels.com: Eye Tracking Insight

travel & tourism

Hotels.com: Eye Tracking Insight

2019-09-27

Case Study Human Fertilisation & Embryology Authority, 2x site visits reduced support calls and more

HFEA: UX Redesign with Bunnyfoot

healthcare

HFEA: UX Redesign with Bunnyfoot

healthcare

HFEA: UX Redesign with Bunnyfoot

healthcare

HFEA: UX Redesign with Bunnyfoot

2019-09-27

Case Study London 2012 Olympics, Expert consultation and user research for the Olympics

London 2012 Olympic Games: UX Research

sports

London 2012 Olympic Games: UX Research

sports

London 2012 Olympic Games: UX Research

sports

London 2012 Olympic Games: UX Research

2019-09-27

<img width=768 height=768 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20768%20768'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-768x768.jpg class="attachment-portfolio_squared size-portfolio_squared wp-post-image lazy" alt data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-768x768.jpg 768w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-300x300.jpg 300w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-150x150.jpg 150w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-570x570.jpg 570w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x-266x266.jpg 266w, https://www.bunnyfoot.com/wp-content/uploads/2020/04/DesignSpark@2x.jpg 640w" data-sizes="(max-width: 768px) 100vw, 768px">

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

e-commerce

DesignSpark: UX Research & Design

2020-04-14

Case Study Virgin Holidays, 140% increase in conversions and KPI targets hit for the first time

<img width=768 height=768 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20768%20768'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-768x768.png class="attachment-portfolio_squared size-portfolio_squared wp-post-image lazy" alt="Case Study Virgin Holidays, 140% increase in conversions and KPI targets hit for the first time" data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-768x768.png 768w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-300x300.png 300w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-150x150.png 150w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-570x570.png 570w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x-266x266.png 266w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Virgin-Holidays@2x.png 640w" data-sizes="(max-width: 768px) 100vw, 768px">

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

travel & tourism

Virgin Holidays: UX Redesign

2019-09-27

Case Study Kaleidoscope, Actionable results and qualitative feedback for a unique retailer

<img width=768 height=768 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20768%20768'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-768x768.png class="attachment-portfolio_squared size-portfolio_squared wp-post-image lazy" alt="Case Study Kaleidoscope, Actionable results and qualitative feedback for a unique retailer" data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-768x768.png 768w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-300x300.png 300w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-150x150.png 150w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-570x570.png 570w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x-266x266.png 266w, https://www.bunnyfoot.com/wp-content/uploads/2019/09/Kaleidoscope@2x.png 640w" data-sizes="(max-width: 768px) 100vw, 768px">

Kaleidoscope: e-Commerce UX Research

e-commerce

Kaleidoscope: e-Commerce UX Research

e-commerce

Kaleidoscope: e-Commerce UX Research

e-commerce

Kaleidoscope: e-Commerce UX Research

2019-09-27

Clients & Case Studies

0

Years Of Experience

0

Full Time Consultants

0

Research Participants

0

Research Labs

We are a team rooted in psychology, design theory, HCI and service design, but first and foremost we are experts in people and behaviour - meet some of the team:

<img width=570 height=570 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20570%20570'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-570x570.jpg class="attachment-staff_tn size-staff_tn wp-post-image lazy" alt="Jo Hutton" title data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1.jpg 570w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-150x150.jpg 150w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-300x300.jpg 300w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-768x768.jpg 768w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-266x266.jpg 266w" data-sizes="(max-width: 570px) 100vw, 570px">

Jo Hutton

Account Manager

...

Kelly Thomas

Studio & Training Manager

...

Rebecca Gill

Director

...

Aaron Young

Principal Consultant

...

David Williams

Director

...

Thom Blake

Director

...

Caroline Bentley

Project Manager

...

Cathy Carr

Senior Consultant

...

<img width=570 height=570 src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20570%20570'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-570x570.jpg class="attachment-staff_tn size-staff_tn wp-post-image lazy" alt="Jo Hutton" title data-srcset="https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1.jpg 570w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-150x150.jpg 150w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-300x300.jpg 300w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-768x768.jpg 768w, https://www.bunnyfoot.com/wp-content/uploads/2019/08/Profile-Jo-H_570x570-1-266x266.jpg 266w" data-sizes="(max-width: 570px) 100vw, 570px">

Jo Hutton

Account Manager

...

Nick Antram

Lead Consultant

...

Mila Kayukala

Consultant

...

Paul Wallis

Account Manager

...

All of the team

Some of our upcoming training courses

17Jul

Co-creation, Ideation and Innovation

Friday

21Jul

UX Certification – Foundation level (CPUX)

Tuesday

23Jul

Customer journey mapping, modelling & information architecture

Thursday

05Aug

Designing for Persuasion, Emotion, And Trust

Wednesday

14Aug

Fundamentals of Service Design

Friday

No event found!

See all courses

From the blog

Webinar: Behavioural science applied to design – an introduction to the fundamentals

David Williams / 13 July 2020

6 tips on how to moderate remote user research

Alex Morris / 30 June 2020

Face to Face Research at Bunnyfoot with COVID-19 restrictions easing

David Williams / 26 June 2020

More from the blog

Bunnyfoot is a top 100 UK independent agency, as rated by The Drum in 2019

Bunnyfoot is a top 100 UK independent agency, as rated by The Drum in 2018

Bunnyfoot is a UX UK award winner (2018)

Bunnyfoot is a Sunday Times Tech Track 100 company

Bunnyfoot is a Sunday Times Tech Track 100 company (2019)

Bunnyfoot is a Wirehive winner (2018 & 2019)

Read enough? Get in touch

Contact Paul Wallis to discuss your needs

If you want to discuss a project or partnering with Bunnyfoot for your experience design needs, contact Paul Wallis

© Bunnyfoot Ltd 2020 | Bunnyfoot is part of the Sideshow Group

<img class="dark_logo mobile_logo lazy" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201%201'%3E%3C/svg%3E" data-src=https://www.bunnyfoot.com/wp-content/uploads/2020/03/Bunnyfoot-logo@2x_mobilescale.png alt=Bunnyfoot title=Bunnyfoot>