If paying by invoice, full payment is due within 21 days of the invoice date or 7 days prior to the course, whichever comes first. An invoice will be sent to you as soon as you sign up to the course.
Should you decide to cancel you will receive the following refund:
- 30 days or more prior to training – Full refund minus £50 admin fee
- 15-29 days prior to training – 50% refund
- 7-14 days prior to training – 25% refund
- 6 days or less prior to training – no refund
If paying by credit card 4% will be deducted from your refund regardless of when you cancel.
Alternatively, you can send someone else from your company for no additional charge.
Moving to a different course
If you wish to move to a different date for the same course then this is treated as a cancellation (and subsequent re-booking) and is subject to the refund criteria above.
With current home working arrangements, where appropriate and possible, Bunnyfoot’s training courses have now been moved to remote training via video conference software until the beginning of June 2020. We will continue to monitor Government advice and possibly extend this date should the situation continue.
To ensure the smooth running of these courses, we will provide all training material in advance and also contact delegates to check they can access our remote session.
Those who were booked onto our courses prior to this Government advice, will be given the option of taking the course remotely or transferring their booking to a later date at no extra cost.
If it is not possible to run the course remotely, booked delegates will be given the option of transferring their booking to a date in the future at no extra cost.
If a delegate is required to self-isolate following government advice and is not able to attend our course remotely, we will offer the delegate(s) the option to transfer to a future course at no extra cost.
Bunnyfoot Ltd reserves the right to cancel or reschedule any training course at any time. In the highly unlikely event of this happening, you will receive a full refund. We are not responsible for any extra costs incurred as a result of a cancelled seminar.
Once the booking form is returned, or an online booking is made, you are bound by these terms and conditions.