Usability / UCD / UX Training Courses

Intensive and interactive courses delivered by UX experts.

Currently all public courses are in central London, but we will also design and then deliver bespoke tailored courses for you at your place - contact us to discuss.

Fundamentals of Service Design

How to design joined up services and create great customer experiences that close the gap between customer expectations and perceptions.

Next course:

  • London: Thursday 6th April 2017 - Places available
  • London: Thursday 15th June 2017 - Places available

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Designing for emotion

How to use emotional cues in your designs to make people love you, your products, and your services.

Next course:

  • London: Tuesday 28th February 2017 - Places available
  • London: Thursday 18th May 2017 - Places available

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CPUX-User Testing Certification

This professional 3-day UX certification programme covers usability evaluation methods and theories – in particular usability testing.
- independently assessed/certified by iSQI

Next course:

  • London: Tuesday 13th to Thursday 15th June 2017 - Places available

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CPUX-Foundation Certification

Professional 3-day UX certification program covering user experience methods and theories
- independently assessed/certified by iSQI

Next course:

  • Sheffield: Tuesday 21st to Thursday 23rd February 2017 - Places available
  • London: Tuesday 21st to Thursday 23rd March 2017 - Places available
  • London: Tuesday 23rd to Thursday 25th May 2017 - Places available

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Ideation & Collaborative idea generation techniques

Extracting knowledge and ideas from diverse people to create ‘remarkable’ customer experiences

Next course:

  • London: Tuesday 21st March 2017 - Places available
  • London: Wednesday 7th June 2017 - Places available

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Beyond usability

Delivering enhanced customer experiences through the application of user centred design techniques

Next course:

  • London: Tuesday 7th to Wednesday 8th March 2017 - Places available
  • London: Tuesday 23rd to Wednesday 24th May 2017 - Places available

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Designing for persuasion

How to make sure your design and copy creates action and prevents procrastination

Next course:

  • London: Thursday 16th March 2017 - Places available
  • London: Thursday 1st June 2017 - Places available
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Designing for the human mind/brain

Exploiting psychology and neuroscience to deliver exceptional interactive design

Next course:

  • Sheffield: Tuesday 28th February 2017 - Places available
  • London: Thursday 20th April 2017 - Places available
  • London: Wednesday 28th June 2017 - Places available
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Rapid prototyping with AXURE (beginner)

Understanding Axure and creating basic HTML prototypes

Next course:

  • London: Tuesday 7th February 2017 - Places available
  • London: Tuesday 25th April 2017 - Places available
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Rapid prototyping with AXURE (intermediate)

Creating prototypes with interaction design

Next course:

  • London: Wednesday 8th Febuary 2017 - Places available
  • London: Wednesday 26th April 2017 - Places available
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Rapid prototyping with AXURE (advanced)

Creating prototypes with complex interaction design

This course is available on request

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User testing

How to do it yourself to get key insights and make improvements to the way you interact with your customers

Next course:

  • London: Thursday 16th February 2017Fully booked
  • London: Thursday 4th May 2017 - Places available
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Practical accessibility

For managers, content providers and designers

Next course:

  • London: Tuesday 4th April 2017 - Places available
  • London: Tuesday 20th June 2017 - Places available
Find out more
"The practical components really helped me see how to put these into practice, and we even produced something I will use straight away!"

Digital Manager
Charity/Campaign organisation

"I found this to be a well-run, professional training course packed full of useful information, creative inspiration and humour too. Would highly recommend for anybody working as a creative, content editor, or usability expert in the web industry"

Communications Manager
Courier Service

"Full day courses usually fill me with a certain amount of dread - I was engaged throughout"

Project manager
Financial services

"I found the course to be really inspiring. The group work and the use cases we worked through really brought the topic to life. Our tutor provided excellent advice and training. I'm really thrilled I passed!"

Keith Tomlinson
Digital Community Manager - Global Marketing, Unilever

"I'd like to say thank you for the course you ran yesterday. I really did learn a great deal. I'm confident I will now be able to conduct user tests with structure, whilst providing value to the rest of the team I work with."

Darcey Beau Fraser
Just Eat

"Amazing content and taught by the tutor with such vigour. A very interesting and enjoyable course that I’d recommend to others."

Digital Manager
Price comparison site

"I really enjoyed the practical element of the course where we had to participate in activities...
...I would certainly recommend the course as it creates essential awareness to everyday tasks relating to my role"

Digital Designer
Trinity Mirror Digital Recruitment

"Comprehensive, easy to understand, interesting and interactive...
...A great use of time"

Communications Project Executive
EDF Energy

"This course has given me more confidence to continue with the user testing I am doing, and I will be making some improvements. I have already rewritten the questions and other documents I am using for usability testing."

Naomi Bain
Birkbeck

"This course gave me the knowledge to talk about human centred design with so much more confidence and I’m really looking forward to putting the skills and information I’ve learned into use in my new role. The course was expertly run and it was great to learn alongside others in the field. There was a really good balance of learning and practical activities. I’m delighted to be certified!"

Natalie Heaton
Specialist Editor (User Experience), BUPA UK

"Interesting and enjoyable day. I could see designers, marketers and UX type people benefitting from this."

User Experience Consultant
Nationwide

"The user testing course really helps you focus on the value of testing and how to present this to stakeholders"

Content and Merchandising Specialist
Energy Company

"That was fun, challenging and totally worth my time and money – I can’t say that about many of the course I go on"

Strategist
Digital Agency

"I enjoyed the interaction- it made me feel engaged. Learning about the science and psychology behind how people behave was interesting and I really enjoyed the experiments and real life examples."
"Great Tutor, very knowledgable and authoritive –a real expert in the field"

Communications Project Executive
EDF Energy