Usability / UCD / UX Training Courses

Intensive and interactive courses delivered by UX experts.

Currently all public courses are in central London, but we will also design and then deliver bespoke tailored courses for you at your place - contact us to discuss.

Customer/User Research Methods & Practice

Get insight and understanding of your customers so you can deliver services to drive the behaviour you want.

Next course:

  • London: Thursday 30th March 2017Fully booked
  • London: Tuesday 5th September 2017 - Places available

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Fundamentals of Service Design

How to design joined up services and create great customer experiences that close the gap between customer expectations and perceptions.

Next course:

  • London: Thursday 6th April 2017 - Places available
  • London: Thursday 15th June 2017 - Places available

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Designing for emotion

How to use emotional cues in your designs to make people love you, your products, and your services.

Next course:

  • London: Thursday 18th May 2017 - Places available
  • London: Wednesday 9th August 2017 - Places available

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CPUX-User Testing Certification

This professional 3-day UX certification programme covers usability evaluation methods and theories – in particular usability testing.
- independently assessed/certified by iSQI

Next course:

  • London: Tuesday 13th to Thursday 15th June 2017 - Places available

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CPUX-Foundation Certification

Professional 3-day UX certification program covering user experience methods and theories
- independently assessed/certified by iSQI

Next course:

  • London: Tuesday 21st to Thursday 23rd March 2017Fully booked
  • London: Tuesday 23rd to Thursday 25th May 2017 - Places available

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Fundamentals of Design Thinking, Ideation & Creative Collaboration

Extracting knowledge and ideas from diverse people to create ‘remarkable’ customer experiences

Next course:

  • London: Wednesday 7th June 2017 - Places available

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Creating superior customer services & UX with User Centred Design

(new title for our popular ‘beyond usability’ course)

Next course:

  • London: Tuesday 23rd to Wednesday 24th May 2017 - Places available
  • London: Tuesday 25th to Wednesday 26th July 2017 - Places available

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Designing for persuasion

How to make sure your design and copy creates action and prevents procrastination

Next course:

  • London: Thursday 1st June 2017 - Places available
  • London: Wednesday 2nd August 2017 - Places available
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Designing for the human mind/brain

Exploiting psychology and neuroscience to deliver exceptional interactive design

Next course:

  • London: Thursday 20th April 2017 - Places available
  • London: Wednesday 28th June 2017 - Places available
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Rapid prototyping with AXURE (beginner)

Understanding Axure and creating basic HTML prototypes

Next course:

  • London: Tuesday 25th April 2017 - Places available
  • London: Tuesday 4th July 2017 - Places available
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Rapid prototyping with AXURE (intermediate)

Creating prototypes with interaction design

Next course:

  • London: Wednesday 26th April 2017 - Places available
  • London: Wednesday 5th July 2017 - Places available
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Rapid prototyping with AXURE (advanced)

Creating prototypes with complex interaction design

This course is available on request

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User testing

How to do it yourself to get key insights and make improvements to the way you interact with your customers

Next course:

  • London: Thursday 4th May 2017 - Places available
  • London: Wednesday 12th July 2017 - Places available
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Practical accessibility

For managers, content providers and designers

Next course:

  • London: Tuesday 4th April 2017 - Places available
  • London: Tuesday 20th June 2017 - Places available
Find out more
"Aimee is an enthusiastic and engaging trainer. I liked the breakout sessions and having the ability to work in teams to explore ideas."

Kaylie Mitten
Digital Product Manager, RSA

"Most definitely recommended. It was by far the best course I have been on."

Stacey Hole
Product Usability Analyst, Hailo

"Great facilitation & atmosphere - there were lots of 'reasons why' for stuff I thought I understood, very useful."

Jon Bounds
Web Editor, Oxfam

"I came away with ideas and ways to put what I've learnt into practice immediately."

Natalie Heaton
Specialist Editor, Bupa

"Very impressed with each of my experiences with Bunnyfoot."

Steph Tole
Web Development Manager, Screwfix

"I found the course to be really inspiring. The group work and the use cases we worked through really brought the topic to life. Our tutor provided excellent advice and training. I'm really thrilled I passed!"

Keith Tomlinson
Global Digital Community Manager, Unilever

"Really enjoyed the course at Bunnyfoot. Gave me a good overview of human centred design, our teacher Becs helped us understand how this fitted with latest industry practice, and it put me in a good position for the exam."

Amy Tatton-Brown
Digital e-Commerce Conversion Manager, Lloyds Banking Group

"Good price, excellent examples and work development."

Mark Pickering
Change Director, Barclays

"I would recommend Bunnyfoot. The course was useful, informative and evidence to back it all up."

Jessica Woods
UX Designer, House of Commons

"Interactive. Liked the breaks between sections to write scenarios, fill in the boxes and sense check what learnt"

Caroline Lambert
Head of Customer Research, The FT

"I liked the practical work and exercises which were quite challenging."

Bejal Karia
User Experience Architect, John Lewis

"Thank you for the course last week, the content was compelling and the delivery engaging, I look forward to learning more."

Emmanuel Kolade
Senior User Experience Design Manager, PWC

"The content was great and just what I wanted. It was great to have a small group, easy to interact and feel interacted with."

Amy James
UX Researcher, Moonpig