The talent and knowledge within your organisation (or your clients’ organisations) can be a great asset… if it can be unleashed creatively and collaboratively. You need to unlock the creativity from subject matter experts who don’t usually get involved with such things, and get those that normally do to approach solution forming from a wider or completely different perspective altogether. You also need to unlock people from their own assumptions and pet solutions and get people working together to share, co-create and ultimately co-own resulting solutions.
This course takes you through a whole workshop process to do exactly this. You will participate in a full end-to-end program of activities learning by trying out a number of representative techniques for real.
It’s fun, it’s interactive and you’ll meet interesting people to exchange ideas and experiences with. By the end of the course you will have produced something worthwhile and will go back to your desk armed with weapons (and a few dinner party tricks) to impress your colleagues and friends.
If you have a stake in improving conversions, satisfaction and loyalty from interactions with customers – this is the course for you!
People who take this course are typically Marketing Managers, Digital Marketers, Project Managers, Designers, Developers and User Experience Managers.
Topics covered in the course include:
After completing the training, you will:
Duration: 1 day
Venue: Remote training
Price: £495 (excl. VAT)
We will provide course materials and a certificate of completion.
Mila is a hybrid UX research and Service Design consultant who has led many projects for a broad range of clients like digital giants Google and SAP, to government and charities such as NHS and RNIB. Specialisms include conducting customer research, facilitating stakeholder workshops, delivering ideation & prototyping workshops with design teams as well as running co-creation labs and discovery sessions with users and customers, creating visual assets such as personas, service blueprints, user journey, stakeholders and eco-system maps and designing low/mid/hi-fidelity prototypes.
Mila is an entrepreneurial professional with a unique skill set covering human-centred design and design research methodologies, digital design tools, innovation consultancy and creative facilitation combined.
Prior to joining Bunnyfoot Mila worked at the international Design Research agency, ran her own company delivering innovative workshops for teams and helped to develop a successful UK start-up. Mila holds a MSc in Innovation, Creativity and Leadership at City, University of London.
I would definitely recommend this course to others! Jon is very knowledgeable and this came across in the course. Being a newbie to the whole area I wasn’t made to feel stupid or silly when asking questions – in fact, I was encouraged to do so.
I’ve been on a couple of Bunnyfoot training courses now and they’re always a tier above the rest. Their trainers are extremely knowledgeable, engaging and flexible to your needs.
Business Analyst, Capita Employee Benefits
UX Researcher, HM Courts & Tribunals Service
Bunnyfoot Ltd (London)
54 St John’s Square,
We’re based in the heart of Clerkenwell, just a 5 minute walk from Farringdon mainline railway and underground stations.