Bunnyfoot: Introducing our new UX and market research viewing facility in London

We can’t believe it, but it has been a year since we moved into our new home on Gray’s Inn Road in central London. Moving premises was the perfect opportunity to upgrade our facilities. We wanted to create a purpose-built, bright, welcoming and flexible office space with an integrated UX lab/market research viewing facility. 

From the start, we wanted it to be a ground floor office which was fully accessible with an industry-leading research space that was adaptable to any kind of testing (TV, desktop, mobile, accessibility, focus groups, card sorts and more…) ensuring it was well equipped, bright, comfortable (for participants and observers) as well as intuitive and easy to use for the uninitiated. 

We found the perfect location, just 5 minutes from Chancery Lane, 8 minutes from Farringdon and a 15-minute walk from Kings Cross. Having a blank canvas meant we could consider every aspect of what makes a great research space. 

Testing room

Over the last 24 years, Bunnyfoot has built many UX labs for ourselves as well as our clients. Flexibility and comfort are two of the most important considerations when thinking about how to set up the space. HD video and audio recording, secure live streaming, and a top-tier selection of refreshments for those observing are also all key ingredients!

Our equipment is configured to record the entire testing session without drawing attention to itself, enabling the researcher to focus on the participants and their experience. Additionally, the lab can be streamed remotely so those who cannot attend in person can observe the session in real-time as well as the ability to record and discuss findings live via our online chat window.

Our viewing room is a great space to watch the research taking place in real-time; with 4 HD TVs, refreshments and a variety of seating options you can watch the sessions in comfort with great viewing and audio quality making sure you don’t miss anything in the lab. The furniture is all modular and we can switch from accommodating a handful of observers to multiple with a simple reconfiguration. 

Viewing room

With our new lab being open for nearly a year now we have welcomed our own research projects and a vast array of clients who hire the space for face-to-face testing. We have had lots of great feedback since opening. Clients love that the price includes on-hand technical support and dedicated participant hosting. We’re fully GDPR compliant and Cyber Essentials Plus accredited for peace of mind. 

A full-day UX lab hire in our new space starts at £750 per day (with access to the testing suite, observation room, secure online streaming + dedicated participant hosting and technical support). 

If you’d like to know more about our London or Sheffield labs, or if you’d like to discuss commissioning us to build a UX lab at your location, please visit our website (link below) or please get in touch with chris@bunnyfoot.com or more@bunnyfoot.com

More information can be found here.