Bunnyfoot draw on their indepth knowledge of customers and our sector to challenge us with better solutions. Their style mirrors our own – can do, delivery focused and not a Frappuccino in sight!
James Millet, Head of Digital
114% Rise in mobile traffic and 43% rise in tablet traffic
38.5% increase in conversions from the online booking process
59% faster checkout (remote testing), over 100 actionable improvements, international user testing of their offline catalogue, newsletters, website and mobile experience
37% increase in conversion on the landing page and 15% increase in conversion rate on donation form
Just wanted to say a quick thank you for the subtitle research. It was really coherent, has generated a lot of interest and provided teams with the start of some solid research from which to start incrementally improving how we deliver subtitles within the Standard Media Player.
Henny Swan, Senior Accessibility Specialist
Cathy is experienced in user centred design research methods; particularly conducting user testing and expert evaluations to gain insight into the issues affecting customers when using websites, applications and software. She can effectively communicate users' needs and requirements through personas, presentations and workshops to a wide variety of audiences.More about Cathy