Bunnyfoot

We help you create positive & profitable customer experiences

About Us

Since 1999 the UK’s leading UX consultancy. We are psychologists, researchers, interaction designers, usability & customer experience specialists. We cover web, software, mobile, print, service design and more

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Just some of Our Services ›

Customer centred design
 

The framework that underpins our approach to designing persuasive customer experiences for online and offline channels.

A full set of services to take you from initial concept through to launch via customer research, modeling, information architecture, interaction design and prototyping, with integrated customer testing at each stage.

User testing
 

The sharpest tool for assessing and improving the performance of your site, product, or service.

We test real people performing real tasks – observing what they actually do: real actions, real evidence, not just opinions!

Based on the evidence we make concrete recommendations for improvement.

Expert design consultancy & UX strategy

Our UX experts help you define and set your UX and design strategy, identify and solve your problems, ease your design decisions. This can take multiple forms – we will design the best approach for you

We also offer a range of UX training courses; including usability testing, persuasion design, prototyping with Axure, designing for the human brain, beyond usability...

Bunnyfoot draw on their indepth knowledge of customers and our sector to challenge us with better solutions. Their style mirrors our own – can do, delivery focused and not a Frappuccino in sight!

James Millet, Head of Digital

114%

114% Rise in mobile traffic and 43% rise in tablet traffic

38.5%

38.5% increase in conversions from the online booking process

59%

59% faster checkout (remote testing), over 100 actionable improvements, international user testing of their offline catalogue, newsletters, website and mobile experience

37%

37% increase in conversion on the landing page and 15% increase in conversion rate on donation form

Just wanted to say a quick thank you for the subtitle research. It was really coherent, has generated a lot of interest and provided teams with the start of some solid research from which to start incrementally improving how we deliver subtitles within the Standard Media Player.

Henny Swan, Senior Accessibility Specialist

Some of Our people

Cathy Carr

Cathy is a knowledgeable experienced consultant. With extensive experience in a variety of user centred design practices including user testing (moderated and remote), depth interviews, expert evaluations, mental models, personas and surveys. She also delivers our User Testing course to teams, teaching them about the basics of usability and tips for successful moderation sessions.

More about Cathy
Image of Dr Jon Dodd

Dr Jon Dodd

CEO and Co-Founder

Has a thing for sharks, sails big boats

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Image of Alison Rawlings

Alison Rawlings

Managing Director

Likes growing the business, vegetables and children

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Clare Lambert

Account Director

Peanut butter addicted world traveller

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Image of Aaron Young

Aaron Young

Principal Consultant

Inspired by Heinz Wolff and Wile E. Coyote

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Latest blog posts

Workshop series: UX Strategy

July 21, 2017

Presented by Bunnyfoot CEO, Dr Jon Dodd and UX Consultant, Dr Pete Underwood, This year’s sold out summer workshop was on the topic… Read the full story

12 ways to make a homepage more persuasive

July 14, 2017

We recently ran our Design for Persuasion course where we look at ways to  inspire trust, build emotional rapport and trigger action amongst your target… Read the full story

The best UX of 2016

July 7, 2017

As UXUK Awards 2017 is now open for entries, we thought it could be a great time to look back at last year’s… Read the full story

More blog posts

Read enough? Get in touch...

Contact Clare Lambert to discuss your needs:
0207 608 1670 more@bunnyfoot.com

Or come visit us, we have offices in Oxford, Sheffield and London.