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    Home News and Announcements Continuity measures for effective research and training during COVID-19

    Continuity measures for effective research and training during COVID-19

    By David Williams | News and Announcements | 0 comment | 16 March, 2020 | 2

    In light of the of the developing situation regarding coronavirus, you may have many questions about how you can continue running your projects where they involve carrying out research with your customers.

    Bunnyfoot have been working hard to develop plans to ensure research, testing sessions and training can continue with minimal disruption whilst ensuring the safety of everyone involved in the process.

    Research projects

    Our consultants and project teams are operating as normal for the moment following government advice, with research and testing continuing and our studios still open for business as usual.

    In light of developments, we are offering to all our clients, the option of switching their research from face-to-face sessions to remote research via a number of methods, something we do regularly at Bunnyfoot and are well equipped to offer. We are also providing extra assistance and guidance to any clients looking to change their plans and come up with solutions that can keep projects on track whilst providing the top-class research they expect.

    Participant recruitment

    Our Bunnyfield recruitment team are also operating as normal and have implemented new measures to ensure the safety of other participants and those moderating during face to face sessions.

    They have introduced additional screening questions to determine:

    • if people have recently returned from any official at risk areas or
    • have been in contact with people who have travelled to these countries and
    • who are showing flu like symptoms.

    In our research labs, we are taking extra precautions of ensuring our spaces are cleaned thoroughly daily and between participant sessions.

    For both face-to-face and remote sessions, we can expect more drop-outs than usual, so it is important to consider over-recruiting by one or two participants to allow for this.

    Training courses

    At present our training courses will still be running as normal with the following extra precautions and options for delegates in place:

    • We will individually speak to all delegates to find out if they have travelled to affected countries in the last 14 days or have been in contact with those who have

      If they have, we will offer the delegate the option to join the training course remotely (where possible, see below)
    • Our training rooms will be thoroughly cleaned prior to the course taking place
    • We will request that all delegate follow the governments advice on personal hygiene measures

    Remote training

    Where appropriate and possible (depending on the selected course), we are giving the option to all delegates to join our training course remotely via online video conference software. In the event that delegates wish to take this option, we will post course materials and aim to test connections prior to the course.

    If it is not possible to run the course remotely, booked delegates will be given the option of transferring their booking to a date in the future at no extra cost.

    If a delegate is required to self-isolate following government advice and is not able to attend our course remotely, we will offer the delegate(s) the option to transfer to a future course at no extra cost.

    As the situation changes, your safety is our priority and we’ll keep you informed every step of the way.

     

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    David Williams

    More posts by David Williams

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