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Certified Practitioner for Usability and UX - User Requirements Certification (CPUX-UR)

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Prove and improve your requirement generation with the UK’s leading CPUX provider!

Learn how to generate user requirements from a detailed understanding of your customers’ needs with the UK’s leading CPUX provider.

This advanced level CPUX course provides you with in-depth knowledge about a key part of the human centred design process: user requirements engineering.

Our CPUX-UR course comprises two modules taught over four days. Most people choose to take both modules but if you are already proficient you can take just Module 2 – to help you decide, the full CPUX-UR curriculum is available on the UXQB website.

Please note that you must achieve CPUX foundation certification in order to take the CPUX-UR exam.

Course description

Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – User Requirements Engineering (CPUX-UR) in the United Kingdom. Created in association with the international UXQB, this professional 4-day UX certification program covers theory, methods and practical advice for context of use analysis, user needs identification and user requirements generation – and is independently assessed/certified by Certible.

What is CPUX-UR

Certified Professional for Usability and User Experience – User Requirements Engineering (CPUX-UR) is an international standard for qualification of individuals who are professionally involved in developing or ensuring the usability or user experience of products.

Is it for you?

Absolutely! This advanced level certification is appropriate for anyone who works in UX who wants to learn (1) how to gain a detailed understanding of their customers’ needs and (2) how to generate user requirements to inform design solutions. People who take this course typically work in research, design or business analysis roles.

If you want to…

  • Ensure that your knowledge of how to identify user needs and requirements is completely up to date
  • Acquire knowledge and skills that follow the established conventions
  • Have recognised proof of your knowledge of user requirements engineering

Then CPUX-UR is for you!

What you will learn

The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered in London.

The course provides you with detailed information user requirements engineering. The course covers:

  • Understanding and defining the context of use
    • Identifying the goals and approach for a context of use analysis
    • Differentiating between user, stakeholder and system requirements
  • Methods for gathering and documenting context of use information
    • Participant recruitment
    • Observation
    • Interviews
    • Personas
    • Scenarios
    • User group profiles
  • Systematically deriving user needs from context of use descriptions
    • Differentiate between types of user needs
    • Apply quality factors for user needs
    • Recognise user needs in context of use information
    • Formulate user needs so that enables requirements can be derived
  • Deriving, specifying, structuring and prioritising user requirements
    • Validate user requirements with users
    • Use of a structured scheme for prioritisation
    • Ranking the relevance of user requirements together with users

Certification test

In order to gain the CPUX-UR certification, you must pass a theoretical and practical test.  The theoretical part of the test consists of a 90-minute test that consists of multiple choice and essay questions. The practical element of the test consists of observing a contextual interview, documenting it in the form of an as-is scenario and deriving the user requirements based on the as-is scenario.

You must achieve 70% in both parts of the test to gain CPUX-UR certification.

You can find a complete example of a certification test on the UXQB website

What are the UXQB and CPUX?

The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB’s objective is to develop, maintain and manage the CPUX certification programs.

CPUX is an international standard for qualification of people working professionally within UX. So far unions in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.

Read more about UX certification at www.uxqb.org/en where you can also find curricula and examples of the tasks that you have to solve if you want to be certified. The course includes many additional, unpublished examples of test tasks.

About this course

Duration: 4 days

Time: 09:30-16:30

Venue: London

Price: 4 day training course & certification exam  – £2,295 (excl. VAT)

Certification exam only  – £690 (excl. VAT)

 

We will provide breakfast, lunch, refreshments throughout the day, course materials and a certificate of completion.

Book your place

London – places available
Mon 22nd – Thu 25th March 2021

Book your place

Other courses like this

  • CPUX-User Testing Certification
  • CPUX-Foundation
  • User Testing
View all courses

About your trainer

Pete holds a PhD in Human Factors, which he gained from Loughborough University, as well as being CPUX-F and CPUX-UR certified. He has experience of user-centred research in both academic and commercial settings and while at Bunnyfoot has worked as a Lead Consultant with clients such as HSBC, easyJet, Sky, British Heart Foundation, Open GI and EDF Energy.

As well as working with a diverse range of clients, Pete’s project experience covers a number of topics, including strategy, research and design. This wide range of experience has enabled him to develop Bunnyfoot’s UX Strategy and CPUX-UR courses, deliver our User Testing and CPUX-F courses and create bespoke training programmes for a number of our clients.

Pete Underwood

Pete Underwood

Senior Consultant

Bunnyfoot draw on their in-depth knowledge of customers and our sector to challenge us with better solutions. Their style mirrors our own – can do, delivery focused and not a Frappuccino in sight!

The site was developed following extensive user research, and features a new, streamlined navigation that reflects the way people choose to access information, as well as more intuitive functions that enable users to quickly access the right data. We’ve already seen a number of encouraging results including increased dwell times and engagement levels, as well as improved mobile conversions on key funnels.

Client logo easyJet

James Millet

Head of digital, easyJet

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Clare Hazel

Head of Digital, Marie Curie

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The Venue

Bunnyfoot Ltd (London)

54 St John’s Square,
Farringdon,
London,
EC1V 4JL

We’re based in the heart of Clerkenwell, just a 5 minute walk from Farringdon mainline railway and underground stations.

Plan your journey on Google Maps

Read enough? Get in touch

Contact Kelly Thomas to discuss your needs

Contact us
Image of Kelly Thomas. Contact Kelly if you want to discuss any of our UX Courses or Lab Hire

LONDON

4th Floor
54 St John’s Square
Farringdon
London
EC1V 4JL

Tel: 0207 608 1670

SHEFFIELD

The Old Chapel
8 Mortimer Street
Sheffield
South Yorkshire
S1 4SF

Tel: 0114 478 2950

OXFORD

Boston House
134 Downsview Rd
Wantage
Oxfordshire
OX12 9FF

Tel: 01235 606 140

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