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Certified Practitioner for Usability and UX - User Requirements Certification (CPUX-UR)
Prove and improve your requirement generation with the UK’s leading CPUX provider!
Learn how to generate user requirements from a detailed understanding of your customers’ needs with the UK’s leading CPUX provider.
This advanced level CPUX course provides you with in-depth knowledge about a key part of the human centred design process: user requirements engineering.
Our CPUX-UR course comprises two modules taught over four days. Most people choose to take both modules but if you are already proficient you can take just Module 2 – to help you decide, the full CPUX-UR curriculum is available on the UXQB website.
Please note that you must achieve CPUX foundation certification in order to take the CPUX-UR exam.
Course description
Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – User Requirements Engineering (CPUX-UR) in the United Kingdom. Created in association with the international UXQB, this professional 4-day UX certification program covers theory, methods and practical advice for context of use analysis, user needs identification and user requirements generation – and is independently assessed/certified by Certible.
What is CPUX-UR
Certified Professional for Usability and User Experience – User Requirements Engineering (CPUX-UR) is an international standard for qualification of individuals who are professionally involved in developing or ensuring the usability or user experience of products.
Is it for you?
Absolutely! This advanced level certification is appropriate for anyone who works in UX who wants to learn (1) how to gain a detailed understanding of their customers’ needs and (2) how to generate user requirements to inform design solutions. People who take this course typically work in research, design or business analysis roles.
If you want to…
- Ensure that your knowledge of how to identify user needs and requirements is completely up to date
- Acquire knowledge and skills that follow the established conventions
- Have recognised proof of your knowledge of user requirements engineering
Then CPUX-UR is for you!
What you will learn
The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered in London.
The course provides you with detailed information user requirements engineering. The course covers:
- Understanding and defining the context of use
- Identifying the goals and approach for a context of use analysis
- Differentiating between user, stakeholder and system requirements
- Methods for gathering and documenting context of use information
- Participant recruitment
- Observation
- Interviews
- Personas
- Scenarios
- User group profiles
- Systematically deriving user needs from context of use descriptions
- Differentiate between types of user needs
- Apply quality factors for user needs
- Recognise user needs in context of use information
- Formulate user needs so that enables requirements can be derived
- Deriving, specifying, structuring and prioritising user requirements
- Validate user requirements with users
- Use of a structured scheme for prioritisation
- Ranking the relevance of user requirements together with users
Certification test
In order to gain the CPUX-UR certification, you must pass a theoretical and practical test. The theoretical part of the test consists of a 90-minute test that consists of multiple choice and essay questions. The practical element of the test consists of observing a contextual interview, documenting it in the form of an as-is scenario and deriving the user requirements based on the as-is scenario.
You must achieve 70% in both parts of the test to gain CPUX-UR certification.
You can find a complete example of a certification test on the UXQB website
What are the UXQB and CPUX?
The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB’s objective is to develop, maintain and manage the CPUX certification programs.
CPUX is an international standard for qualification of people working professionally within UX. So far unions in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.
Read more about UX certification at www.uxqb.org/en where you can also find curricula and examples of the tasks that you have to solve if you want to be certified. The course includes many additional, unpublished examples of test tasks.
About this course
Duration: 4 days
Time: 09:30-16:30
Venue: London
Price: 4 day training course & certification exam – £2,295 (excl. VAT)
Certification exam only – £690 (excl. VAT)
We will provide breakfast, lunch, refreshments throughout the day, course materials and a certificate of completion.
Book your place
London – Places available:
Mon 22nd – Thu 25th March 2021
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About your trainer
Pete holds a PhD in Human Factors, which he gained from Loughborough University, as well as being CPUX-F and CPUX-UR certified. He has experience of user-centred research in both academic and commercial settings and while at Bunnyfoot has worked as a Lead Consultant with clients such as HSBC, easyJet, Sky, British Heart Foundation, Open GI and EDF Energy.
As well as working with a diverse range of clients, Pete’s project experience covers a number of topics, including strategy, research and design. This wide range of experience has enabled him to develop Bunnyfoot’s UX Strategy and CPUX-UR courses, deliver our User Testing and CPUX-F courses and create bespoke training programmes for a number of our clients.
Bunnyfoot draw on their in-depth knowledge of customers and our sector to challenge us with better solutions. Their style mirrors our own – can do, delivery focused and not a Frappuccino in sight!
The site was developed following extensive user research, and features a new, streamlined navigation that reflects the way people choose to access information, as well as more intuitive functions that enable users to quickly access the right data. We’ve already seen a number of encouraging results including increased dwell times and engagement levels, as well as improved mobile conversions on key funnels.
James Millet
Head of digital, easyJet
Clare Hazel
Head of Digital, Marie Curie
The Venue
Bunnyfoot Ltd (London)
54 St John’s Square,
Farringdon,
London,
EC1V 4JL
We’re based in the heart of Clerkenwell, just a 5 minute walk from Farringdon mainline railway and underground stations.
