Design Thinking and/or Service Design tools and methods are all high on the agenda for many companies, especially in this time of uncertainty we live in when we have to re-think many of our services and how our customers/users interact with them. There is a vast selection of really useful tools that we (Service designers,Read more
Posts with the tag: Tag: Service Design
Pubs were familiar places A trip to the pub before the COVID-19 lockdown was a familiar experience for many people. Walk into almost any pub and you would expect to see and do the same things, e.g. find somewhere to sit, head to the bar for a drink, look for signage when needing a tripRead more
Life-centred design. Planet-centred design. Sustainable UX. Lean design. Digital sobriety and digital waste. These are not fashionable trends but the industry’s response to what is happening to the planet.Read more
We’re thrilled to announce we are once again sponsoring the Service Design Fringe Festival taking place on the 24th and 25th October 2019.Read more
Bunnyfoot hosted the latest of our regular workshops in London last Thursday, ‘Zoom Out to Zoom In; Designing Effective Human-Centred Services.’ This event brought together some of the biggest brands in the UK with a chance to learn a new approach and network with others in the field.Read more
Giving myself enough time to reflect on the Service Design Fringe Festival as one of the 2018 organisers I can firmly say that the Festival was a success and worth of my time and energy investment putting aside/greying out countless meetings and myriads of emails, hungry late night catch-ups and playing “hardcore Tetris” with theRead more
A couple of weeks ago, I attended a meet-up in London run by the Service Design Network, where we discussed how we can improve the way we design for those who are vulnerable, as well as how to build trust through design. Building trust is not an easy task – but if businesses aren’t ableRead more
The word ‘trendy’ usually brings to mind one of two things: older people trying desperately to keep up-to-date with current fads, or someone who has a willingness to follow, rather than lead. It’s true: blindly following trends – in your personal and professional life – because of your peers, colleagues or competitors is rarely aRead more
We’re excited to announce that we will be hosting a workshop and networking drinks during the Service Design Fringe Festival this year!Read more
Last month, I attended the Service Design in Government conference in the Southbank.Read more
