Stephen has over 20 years’ experience in developing digital solutions using user centred design techniques. At Santander he established and managed their first user experience team, including the creation of a new design system, training programme and in-house usability testing function.
As a lead consultant he enjoys mentoring others in their personal development to develop skills in user centred design and research.
He is also passionate conducting expert evaluations based on the latest design solutions and building complex and interactive prototypes in Axure to validate assumptions and hypothesis.
He is accredited by both Nielsen Norman (NNg) and the Interaction Design Foundation (IDF) in user experience and enjoys reading about behavioural psychology.
With 5 children, Stephen has very little spare time, but enjoys walking his dog Oscar whenever he’s not cleaning up after them.