Nicole joined the Bunnyfoot team in 2019 as a UX Consultant, bringing knowledge of global operations and management across a variety of sectors.
Before specialising in human centred design, Nicole studied Chinese and International Business, leading to roles in operations, management and consulting across Asia, North America and Europe. She enjoyed working closely with internal and external stakeholders across consumer goods, hospitality and legal services sectors. Since joining Bunnyfoot, she has worked with clients across a variety of sectors including HSBC, AXA, and EDF.
Experiencing first-hand the challenges businesses face today, Nicole is passionate about applying design thinking to positively impact experiences and to create real value for clients and their customers. In particular, she has a keen interest in service design, loves process mapping and building customer journeys.
When not working, Nicole enjoys photography, cooking anything she can in her InstantPot or planning her next travel adventure.