Last month, I attended the Service Design in Government conference in the Southbank.Read more
SH:24 were last year’s big winners at the UXUK Awards. They took home the grand prize of Best overall User Experience as well as Best Public Sector and Best innovation. We were lucky enough to have SH:24 designer, Mollie Courtenay, give us an insight into how they created this award winning service. In the informativeRead more
I recently had the pleasure of attending Rolf Molich’s “Five users will find 85% of the usability problems – and other myths about usability testing” talk hosted by UX Sheffield. This was part of a series of Rolf Molich talks, held in Oxford, Sheffield and London – all sponsored by Bunnyfoot.Read more
Last Thursday (30th June), I joined many others from the service design industry at the RIBA’s grand building on Portland Place, for the Service Design Network’s UK Conference. The day was full of excellent and inspiring talks; here I pull out a few of my highlights. “Good services are verbs, bad services are nouns” –Read more
Yesterday I spoke at the annual web effectiveness conference in Copenhagen organised by Bowen Craggs. The conference is interestingly different to many as it has a clear ‘corporate website’ and ‘corporate communications’ focus.Read more
Bunnyfoot Consultant / Norwegian Huldra, Julie Zoe Kjernes, has developed a shiny new training course: Designing for Emotion. The course emphasises that great usability is no longer enough to be a differentiator in the user experience market. Learn how designing emotional experiences can have a real impact on your customer experience and keep people coming back forRead more
Dr Rebecca Gill, Bunnyfoot Director is to speak at the Association of MBA’s Inaugural conference for business school professionals in Porto in June.Read more
This week we added a new course to our hugely popular CPUX-foundation certification course and exam. From November, those who have successfully passed the foundation exam can take our new Certification in User Testing which will be run by UX Guru Rolf Molich.Read more
Earlier this week, we ran a workshop with the third year Product and Interaction Design students at Ravensbourne’s campus in North Greenwich. As Alumni of Ravensbourne who benefited from the University’s connections with industry during our time there, we were privileged to go and share our industry knowledge and experience with the students.Read more
Tom Waterfall, a CRO (that’s a ‘Conversion Rate Optimiser’, not a member of the Night’s Watch) treated us to February’s Bunnytalk discussing his role at Lostmy.Name, a fast growing company that produces customised books. He tells of the trials and tribulations of building a testing culture at the e-commerce startup in 6 punchy lessons from failing fast toRead more
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