Collaborative working is key to creating effective, efficient and satisfying user experiences. At Bunnyfoot our default mode is collaborative, it produces better results than working in silos – domain knowledge, customer knowledge, and design expertise coming together to produce solutions that can be tested with real users (another form of collaboration).
We generally do things like stakeholder workshops, design thinking workshops, and design and innovation sprints face-to-face, but of course we cannot at the moment, so we draw on our experience of working internationally to now run everything remotely.
Technology supports this – we have virtual whiteboards, break out rooms, virtual post-its et. You name it and generally we have a remote version of a face-to-face activity that does the job – and sometimes it does it better than face-to-face.
By doing EVERYTHING online all stakeholders, whatever their location, have equal opportunity to participate and contribute (ever been in mixed meetings? The dial in people generally get the poorer experience).
Recording activities and outcomes are simpler and quicker to achieve, and easier to distribute. Indeed evolving concepts through follow on interactions can also be easier.
So whilst we are currently forced into this mode of working, it isn’t necessarily the poorer mode – indeed we have discussed with a number of clients who will be doing more of this even when the lockdown ends.
Concerned that remote working is causing your teams to become more siloed, or looking for support in transitioning to a remote collaborative UX process? Get in touch, we’d love to help.