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News/ Announcements

Bunnyfoot project with Great Rail Journeys wins at Travolution Awards 2014

December 5, 2014
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Great Rail Journeys website before and after

Great Rail Journeys’ website before and after

Following an excellent Christmas party in our London office last night we woke up to some very exciting news: our full website redesign with Great Rail Journeys won “Best Tour Operator Website” at the 2014 Travolution Awards.

Bunnyfoot Win Best Team Spirit award in the Three Peaks Challenge

July 10, 2014
Posted by in News/ Announcements

6 Snowdon - top - Copy
How could we be any prouder of Team Bunnyfoot climbing the highest mountains in Scotland, England and Wales last weekend, coming in at 26th place out of the 50 teams who competed AND finishing in 27 hours and 19 minutes?

Three Peaks Challenge: Support Team Bunnyfoot

June 16, 2014
Posted by in Events, News/ Announcements

Just as Bunnyfoot enjoy the challenge of making your website more usable and accessible, a team of us are embarking on the adventure of the Three Peaks Challenge climbing Ben Nevis (1,344m), Scaffel Pike (978m) and Snowdon (1,085m) on 5th July.

Bunnyfoot To Be Principle Sponsor of the UXUK Awards 2014

April 24, 2014
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We are excited to announce that Bunnyfoot are once again an official sponsor of the UXUK Awards which is taking place on Wednesday 22nd October.

Econsultancy Publish Bunnyfoot Article on Telling Stories Through Visual Design

October 18, 2013
Posted by in News/ Announcements

Jon Dixon, one of our Senior Interaction Designers, was recently published by Econsultancy. The article “Visual narratives: telling a story through visual design” discusses the key to creating clear, effective, usable designs.

Bunnyfoot Sponsor First UXUK Awards

August 15, 2013
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We are excited to announce that Bunnyfoot are an official sponsor of the inaugural UXUK Awards which is taking place on Wednesday 13th of November.

Bunnyfoot’s Aaron Young talks to BBC News on the demise of ‘hated’ Captcha verification system

January 31, 2013
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Ticketmaster has announced that they are to scrap the much loathed Captcha verification system which requires customers to decipher a jumble of hard-to-read letters in order to prove they are human.  The system is designed to prevent  bots from trawling for tickets but has become one of the biggest irritants for fans. As these robots have become more sophisticated, Captcha has had to become more advanced in order to stay effective. But in the process, it has become more difficult for humans to understand.

As Aaron told BBC News:

“It is generally speaking, one of the most hated pieces of user interaction on the web. The major problem with them is that it’s not unusual for several attempts to be needed. So when people see them again on different websites they have negative expectations.”

Bunnyfoot’s new bigger, better London office and labs!

Thanks to the continued success of our Westbourne Studios office, we are moving on to something bigger and better. We’ve outgrown the space at Westbourne so need more, better testing labs and more consultant desks.

For months we’ve been on the lookout for the perfect location and we found it at St John’s House in Farringdon.

Bunnyfoot's new London office

Bunnyfoot’s new London office from the outside

Newsletter – 1st edition

March 13, 2012
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Welcome to the first issue of the Bunnyfoot newsletter
According to EConsultancy, 90% of UK marketers see a joined up customer experience as important, but only 4% have achieved it.
To help inspire you to deliver a better customer experience, we’ll be gathering together articles, resources and case studies in this regular newsletter.

Top tip: Use personas to design with customers in mind

3 examples of personasMany of our clients use personas to ensure the entire team maintains a focus on the customer, whether they are wiriting content or designing new functionality.
Take it from Clare Harvey at The National Archives, proud winners of a Public Sector Digital Award for legislation.gov.uk, “If it wasn’t for Mark Green, our primary persona, we would have missed crucial opportunities to present information effectively.”
Get started with our guide to personas

Case study: Screwfix prototyping and testing

Whether it’s card sorting to improve website navigation, user testing of a new service or full mobile website design, Screwfix’s motto is “test early, test often”.
Screwfix are reaping the rewards with bespoke solutions to eCommerce that drive customer loyalty and conversions.
Read the full Screwfix case study

Blog: Appeal to all the senses

5 sensesWe tend to have a better memory for things that stimulate more than one sense, such as tasting a free sample. How can we appeal to the senses in digital design?
Pick up some ideas for appealing to more senses

The best of the web

COI Usability Toolkit

An example from the COI Usability ToolkitNot just for the public sector, this free resource (which just happens to be designed by us) will help you to understand the fundamentals of good usability and accessibility.
Access the COI Usability Toolkit yourself

5 fake sounds that help humans

Fake sounds
Did you know that fake sounds (aka skeuomorphs if you want to get fancy) are built into your digital camera, you car and even Skype by engineers to help the human mind?
Read which sounds are fake and why

34 cleverly designed inventions

Oreo scooperOreo cream scoopers, shoe drawers in stairs, rolling benches…an eclectic mix of brilliant (and sometimes a bit bonkers) inventions to make our lives easier.
See all 34 clever inventions

Meet us at

Loyalty World: May 15-16, Moscow

Hear Jon Dodd speaking about the techniques for user centred design and persuasion, and how these increase customer loyalty.
Register for Loyalty World

HCID Open Day (London): April 12th – 17:10-17:50

Hear Poppy James and Veronika Jermolina present the cultural differences in international online banking.
Register for your HCID ticket

But why wait?

London – Oxford – Sheffield
Our doors are always open and we love a friendly visit, so give us a call or stop by any time.
Find our contact details here


Lunch ‘n’ Learn

Learn something new while you lunchFancy learning something new over lunch?
10 lucky readers will win a free bespoke training course on optimising customer experience at their office.
Email your contact details to more@bunnyfoot.com before March 30th to enter.
Read the full ts and cs

Mobile testing

Mobile testing rig showing on tv screenAre you looking to improve your mobile website?
Talk to us about how we can help you research, prototype and test a user optimised mobile experience.
Call Caroline on 0845 644 0650

International testing

International testingDo you understand your international customers?
Overcome language and cultural barriers to ensure your marketing is working efficiently across the globe.
Ask Caroline how on 0845 644 0650

Persona generation

Persona examplesNeed help focussing the team on the customer?
Personas create a tangible representation of your audience based on insight that you can share with your team and business.

Bunnyfoot to concentrate on 4 English offices – Scottish arm to separate and rebrand

December 14, 2011
Posted by in News/ Announcements

After a management buyout the Scottish arm of Bunnyfoot will rebrand as Nile and operate out of Edinburgh.

The core of the Bunnyfoot operation will remain unchanged and continue to run out of the remaining 4 Bunnyfoot offices in England but still with full UK and global reach.

Currently we have no plans to open any further offices in the UK, but are due to relocate the London office to accommodate our expanding London team and offer new testing and training facilities.

All the Bunnyfoot team wish the new company the best of luck for the future.

Read enough? Get in touch...

Contact Caroline Bentley to discuss your needs:
0207 608 1670 more@bunnyfoot.com

Or come visit us, we have offices in Oxford, Sheffield and London.